Performance Objectives

  Priority 1

Departs in the shortest possible time, from the nearest base, to provide the quickest response on site.
Response time from initial request to departure to be less than one (1) hour.

 Priority 2

Departs promptly. Only delays to accomplish priority 1 flights.
Response time objective four (4) hours maximum from initial call to departure.

  Priority 3

Time is not critical. Departs promptly once tasked but may be delayed to achieve greatest efficiency in aircraft use.
Limited time guidelines may be provided to Operations Centre eg. within 12, 24 or 48 hours.